Utilities & City Services | City of Independence, MO

Utilities Customer Service FAQs

City of Independence Utilities Customers will see updates on electric rates in their bills in October 2023.

Power lines hang over a residential neighborhood. Perspective is from the top of a hill looking into a valley with green grass in front and fields behind neighborhood.

Report a pothole

Power Outage

Code Violation

Preparing to build?

Report household flooding

Snow removal

A woman in a denim dress tapes up and labels moving boxes.

Starting utilities service in your home

Utility bill, cash, lightbulbs, and a calculator on a desk.

Utilities Assistance Programs

A dark grey air conditioner on a cement pad in front of a grey stucco wall at a home.

HELP Loan Program

Two electrical towers lit by a sunset

Rate restoration FAQs

Jun

16

Active

Independence Utilities Governance Follow Up Meeting

Monday, June 16, 2025

10:00am

Independence Utility Center - 1st Floor

City Council/City Clerk, Power and Light

Council Meeting